In November and December last year, half of all reports of internet fraud in the borough involved residents paying for an item online, only to find they never received the goods.
The Police are urging residents to be incredibly cautious when parting with money online, particularly when buying Christmas presents. The Christmas shopping period is the perfect time for fraudsters to set up these often convincing looking websites, as the demand for online shopping increases, but our attention to detail is decreased.
You must trust the website you are using, but the best advice is ‘if in doubt, rule it out’ and buy from the local high street.
Never pay for an item online by sending cash and never use money transfers when buying online as these do not protect you if you do not receive your purchase.
For advice and information on avoiding becoming a victim of internet fraud, see www.met.police.uk/fraudalert and www.getsafeonline.org, which features a printable rough guide.
If you believe you have been a victim of fraud, call Action Fraud on 0300 123 2040 or call 101.
DECK THE HALLS WITH THE GARDEN GANG
Green fingered residents are being invited to come along and purchase their winter plants at a Christmas themed sale hosted by the Garden Gang.
The Garden Gang Green Power is part of Richmond Council, providing employment and work experience for people living in the borough who have learning disabilities.
The Plant Sale is on Tuesday 13 December from 10am till 2.30pm at the Woodville Centre at Ham.
For more information about the Garden Gang, call 020 8891 7602
THE WINTER WELL-BEING CAMPAIGN
There are numerous schemes to help you keep warm this winter. You should contact your supplier to see if you’re are entitled to the ‘Warm Home Discount Scheme’; which gives eligible people a rebate of £120 on your winter electricity bill.
There is also the Winter Fuel Payments which are paid to pensioner households to help with the cost of fuel. For advice,e call the Winter Fuel Payment Helpline on 0845 915 1515, or ask us at Richmond AID on 020 8831 6070. You can get a claim form online at www.direct.gov.uk.
You can also get help from the Home Heat Helpline on 0800 33 66 99. They can put you into contact with schemes and grants to help with your bills.
Or you can get advice on other grants from Richmond AID on 020 8831 6070 if you are under 60, and
Age UK Richmond on 0845 600 1090 if you are over 60.
Remember to check local news and weather forecasts for advice when bad weather is forecast. You can also find severe weather warning updates on our campaign webpage: www.richmondaid.org.uk/2011/12/keeping-warm-and-well-this-winter/
MAKE SURE YOUR HOME IS SECURE THIS XMAS
Your local community team would like to bring to your attention the recent burglaries that have occurred in Kew. The roads that have been affected since the start of November are Beechwood, Burlington, North Road, West Park Road and the Mortlake Road. The majority of suspects are getting in through unlocked rear doors. As Xmas is nearly upon us and with presents being left under the Xmas tree, officers would like to remind you to make sure that you lock all your doors and windows securely and double check when leaving the premises.
If you have any questions regarding security issues please contact your local Kew SNT team on 020 8247 7257 or e-mail them at Kew.SNT@met.police.uk or go online at www.met.police.uk/teams/richmond
RESPONSES TO HEATHROW NOISE
Do not forget to submit your views on the Heathrow Alternation runway trials. The council has set up an online survey for residents to submit their views and these will be used in representations made by the council to BAA.
The survey form and further details of the trial can be found on the Council’s website at http://www.richmond.gov.uk/aircraft_noise or you can call them on 020 8891 7979.
As well as reporting noise level changes to Richmond Council, you can also report concerns to BAA direct by calling 020 8745 5791 or by emailing heathrowcommunityrelations@baa.com.
NORTH ROAD TRIANGLE
I have been speaking to the council and the officers in charge of the project. They have reassured me that the design of North Road Triangle will be going ahead. Meetings have, recently, been held with Veolia, who are going to do the hard landscaping for the new garden design. The works will start soon and I will keep you all up to date once I have been given a new start date.
KEW VILLAGE MARKET
The last of the three market trials finished on the Sunday 4th December. Although it was a very cold day, the responses and turnout were hot. I will be having a meeting with council cabinet members and council officers and I hope that the market will be able to continue from February onwards. The first of the charity grants will be sent out in January. For more information on the market or if you would like to apply for a stall please go to www.kewvillagemarket.org
ALL IN ONE CONSULTATION
The council has finished analysing responses to the consultation and village events. Early next year they will be publishing the Kew Village plan which will focus on matters you said were a priority. The caveat, of course, is that the council cannot afford to do everything so they will be asking residents to help.
CIVIC PRIDE FUND AVAILABLE
If you have an idea that will benefit the community and improve the area then you might be eligible for a Civic Pride Fund grant of up to £5,000 to get your project off the ground. Go to www.richmond.gov.uk/myrichmondvillages for more information.
GET RID OF DOUBLE YELLOW LINES
Richmond council would like to see an increase in residents’ shopping in their local shops. They would like to make more parking spaces available by reducing the number of double and single yellow lines in and around local shopping areas. If you would like to see yellow lines disappear then e-mail Cllr Chris Harrison, Cabinet Member for Highways with your suggestions at Cllr.CHarrison@richmond.gov.uk
NEVER TO LATE TO START CYCLING
With the Olympics just around the corner, and with Richmond hosting the cycling events, the council has joined up with British cycling, Twickenham cycling club and the local police to get competitive cycling into our schools through Strictly Cycling. For those of you who would prefer a more leisurely cycle there are the local sky rides taking place throughout out borough. For more information go to www.richmond.gov.uk/…/strictly_cycling_takes_bike_fest_to_richmond.htm or www.richmond.gov.uk/…/spring_into_sky_ride_-_become_a_cycling_leader.htm